International and european standards
ISO / DIS 9004/2008 Managing for the sustained success of an organization
ISO 9001:2008 Quality management systems – Requirements
ISO 9000 : 2000 Quality management systems – fundamentals and vocabulary
Fundamentals of quality management systems
Customer satisfaction
Requirements for systems and products
Quality management systems approach
Process approach
Role of top management
Terms relating to management
Documentation requirements
Key structures, procedures and improvement of organizations
Terms for a successful cooperation
Organisational structures
Reviews, audits, improvement
Product realization and concerning procedures
Methods and tools of quality engineering
Parallel preparation fort the examination „English for Business“, LCCI
Diagnostic Test
Structures
Textwork meetings, dialogue
Comprehension training, Oral Exam training,
Essay training, Summary training
Case studies
Englischsprachige Vermittlung der Grundlagen moderner Managementsysteme, Inhalte, Terminologie, Methoden; Vermittlung eines anerkannten Sprachabschlusses für den Businessbereich
Individueller regelmäßiger Einstieg möglich
Kursdauer: 20 Tage
Unterrichtsform: Präsenzunterricht, Vollzeit
Ursula Neumann
Vollzeitweiterbildung
Kundenberatung
Tel.: 0208 99388 33
Fax: 0208 99388 99
E-Mail:
Lars Hahn
Geschäftsführung Weiterbildung, Beratung
Tel.: 0208 99388 33
Fax: 0208 99388 99
E-Mail: